Policy

Thank you for your interest in our catering services. We look forward to being a part of your event. The following information will be helpful in planning your function.


To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time. Because good things take time, please give us at least 24 hours to successfully fulfill your event needs. Every effort will be made to accommodate your last minute requests.


Flowers, linen, and china service are available by request and at an additional charge.


Our regular catering hours are from 7:00 a.m. to 3:00 p.m. Late afternoon, evening and weekend functions are available with an additional labor charge.


Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to the lead time indicated for that menu.


For assistance with all of your catering needs, please call us at 330.908.4478, or email us at winston.florence@compass-usa.com

Charles Schwab Richfield
4150 Kinross Lakes Parkway
Richfield, OH 44286
330.908.4478